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Repairs 

For Jouer by Simone products that require repairs outside of the warranty period, we will provide repair services at a charge which will be determined on a case-to-case basis.

Shipment for repairs will be borne by customer.

 

Alteration

Jouer is pleased to offer complimentary one-time ring sizing alteration for you within 14 days after delivery. 
However, purchases made using the promo codes will be exempted. So it is important to order the correct size at the the time of purchase. 

 

Please contact us for more information on sizes, repairs and alteration.